Reference

Terms and Conditions That Govern Your baji990 Account

These terms set out what you agree to when you open and use a baji990 account — covering deposits, withdrawals, account conduct, and how we handle disputes. Access and eligibility depend on your local law and the regions we currently serve.

Applies to all account holdersCovers bKash, Nagad, Rocket transactionsSubject to local law and eligible regionsUpdated terms replace all earlier versions
baji990 Terms and Conditions That Govern Your baji990 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about how a specific clause applies to your account, or if you believe a term has been applied incorrectly, reach out through any of the channels below. We aim to respond to terms-related queries with a clear written explanation so you have a record of the answer.

Team online

Live Chat

Start a live chat session from your account dashboard. Describe the clause or account action in question and we will respond in writing during chat hours.

Email Support

Send a detailed message to our support address. Include your account ID and the specific term you are asking about so we can give a precise answer.

Account Help Centre

The Account Verification Bangladesh section in your account settings contains step-by-step explanations of identity checks, wallet linking and withdrawal conditions.

HOW WE HANDLE THIS

Our Approach to Account Security and Fair Terms

We apply these terms consistently across all accounts. No agent or support representative can override a published term verbally — any agreed exception must be confirmed in writing through our official support channel. This keeps your account protected and creates a clear record for both sides.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We do not share your wallet details — bKash, Nagad or Rocket — with third parties under any circumstances.

Data Retention

We retain account and transaction records for the period required by applicable law. You can request a summary of your account activity through the Mobile Wallet Help Bangladesh section in settings.

Term Changes

When we update these terms, we post a notice inside the account dashboard before the change takes effect. You can review the previous version by contacting support within thirty days of the update.

Dispute Process

Raise a formal dispute through live chat or email within fourteen days of the transaction or decision in question. We review and respond with a written outcome referencing the relevant clause.

Common Questions About the baji990 Terms

These are the questions we receive most often about how our terms apply to specific account situations. If your question is not covered here, use live chat or email and we will give you a direct written answer.

Yes. All transactions processed through bKash, Nagad or Rocket are governed by these terms. The wallet-specific limits shown at the deposit screen are part of the same agreement.

We may suspend or permanently close an account that breaches these terms. Funds held at the time of a confirmed breach may be forfeited depending on the nature of the violation.

Eligibility depends on your local law and the regions we serve. It is your responsibility to confirm that access is lawful in your location before opening or continuing to use an account.

We post a notice inside your account dashboard before any change takes effect. Continued use of your account after the update date means you accept the revised terms.

No verbal override is valid. Any exception to a published term must be confirmed in writing through our official support channel to be enforceable on either side.

Contact us via live chat or email within fourteen days of the relevant decision or transaction. Provide your account ID and the clause you believe was applied incorrectly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.